AS OF SEPTEMBER – 2018
We deliver across India.
PROCESSING TIME: All orders will be processed and dispatched within 2-3 business days from the SOCKSEDO HQ in Mumbai (India).
SHIPPING CHARGE: All orders above ₹ 1000 qualify for free shipping.
Orders below ₹ 1000 will be charged a nominal fee of ₹ 50 at checkout.
TRANSIT TIME: We do our best to ensure you receive your products as quickly as possible using express shipping through reputable shipping partners.
Delivery to major metro cities is expected within 2-4 business days and the rest of India within 3-7 depending on your location.
We are not responsible for service transit time. Delivery time to the end user is subject to factors beyond our control including unexpected travel delays from our shipping partners due to weather conditions / strikes or natural calamities, etc.
ORDER TRACKING: All orders receive a tracking number when shipped, which will be shared with you via email / text message.
Though returns are highly unlikely, as we take serious pride in packaging and sending our goods, things can go wrong.
If for any reason you are not completely satisfied upon receiving your order, you have 14 days from the original transaction date to return it for an exchange or refund.
Returns will only be processed if the merchandise is unworn with labels and original packaging intact. The customer is responsible for paying the return shipping costs back to SOCKSEDO HQ.
If you ask for a refund you will receive the full amount for the goods (original shipping charges will not be refunded). We do not take responsibility for any goods lost during the return shipping.
Please email us at firstname.lastname@example.org and state your name, email, order number, which goods you wish to return and reason for return. We’d love to hear your feedback too (it helps us to make our socks better).
Any item bought under “Sale” cannot be returned.